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Privacy Policy

At Hanby Crafted, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

 

Information We Collect

 

Personal Information

 

We may collect the following details when you place an order or contact us:

  • Name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Order information

 

Payment Information

Payments are processed securely through trusted third-party providers.
We do not store or have access to your full credit card details.

 

Device & Usage Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type

  • Pages viewed and time spent on the site

  • Cookies and tracking data

This helps us improve website performance and your shopping experience.

 

How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Send order confirmations and updates

  • Provide customer service and support

  • Improve website functionality and product offerings

  • Prevent fraudulent activity

  • Send promotional emails only if you opt in

 

How We Protect Your Information

We safeguard your information using:

  • SSL encryption

  • Secure payment gateways

  • Limited access to customer data

  • Routine security monitoring

 

Sharing Your Information

We do not sell or rent your personal information.
We only share data with trusted service providers when necessary, such as:

  • Payment processors

  • Shipping carriers

  • Website hosting platforms

  • Technical support services

These partners are required to protect your data and use it only for agreed purposes.

 

Cookies & Tracking Technologies

Our website uses cookies to improve your browsing experience. Cookies help us:

  • Recognize returning visitors

  • Remember items in your cart

  • Customize website settings

  • Analyze site performance

You may disable cookies in your browser settings, but some site features may not work as intended.

 

Your Rights

Depending on your location, you may request to:

  • Access or receive a copy of your personal data

  • Correct or update your information

  • Request deletion of your data

  • Opt out of marketing emails

  • Limit cookie usage

To make a request, please contact us through our website.

 

Data Retention

We retain your personal information only as long as necessary to:

  • Complete your order

  • Comply with legal requirements

  • Resolve disputes

  • Maintain business records

 

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from minors.

 

Changes to This Policy

We may update this Privacy Policy from time to time. The updated date at the top of this page reflects the most recent revision.

 

Contact Us

If you have questions about this Privacy Policy or how your information is used, please reach out through our website’s contact form.

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